Terms of Service

1. Terms and definitions

• Platform, Website, SteamBattle — a web service providing entertainment mechanics for opening CS2 cases, upgrades, battles, achievements and management of the digital items obtained.
• User — a natural person who has authorized on the website and uses the functionality of the Platform.
• Case — a virtual container holding CS2 digital items or other virtual outcomes determined by a random algorithm.
• Item — a digital in-game item displayed in the user's inventory and available for the operations provided by the website.
• Balance — an internal accounting value used to pay for website features and to credit outcomes within the Platform.

2. Nature of the services

SteamBattle provides intangible digital entertainment services. The outcomes of opening cases, upgrades and other modes are determined by probabilistic algorithms.

The Platform is not a means of guaranteed earnings, an investment instrument, a financial service, or a way to obtain any specific result.

3. Fairness and randomness

The outcomes of the game mechanics are generated randomly at the moment the relevant feature is used. Each user action is an independent event and does not guarantee receipt of any specific item.

The user independently assesses the probability, cost and advisability of using the website's features before confirming an operation.

4. Balance top-up and payments

Services are paid for using the methods available on the website prior to the payment. Bank cards, payment systems and payment providers, including Platega, may be used to process payments.

The user must provide accurate details and is responsible for errors made when making payments. Fees charged by payment systems and providers may apply in accordance with their rules.

Due to the digital nature of the services, refunds are not made after access to a feature has been granted or an outcome has been credited, except in the case of a technical error on the part of the Platform.

5. Inventory and digital items

Items obtained are displayed in the user's inventory. The actions available with items are determined by the website's functionality and may include selling within the Platform, taking part in upgrades, or other operations.

The Platform may apply technical restrictions, checks and anti-fraud mechanisms to protect the service, its users and payment providers.

6. Usage restrictions

• It is prohibited to use automated tools, bots, scripts, vulnerabilities, interface errors or technical features of the website to gain an advantage.
• It is prohibited to create multiple accounts to abuse bonuses, promotions, achievements or limits.
• It is prohibited to violate the rights of third parties, attempt to gain unauthorized access to the website's systems, or interfere with the operation of the Platform.

7. Restriction of access

The administration may temporarily or permanently restrict a user's access to the website in the event of a breach of these Terms, suspected fraud, abuse, or as required by law or payment providers.

Restriction of access does not release the user from obligations that arose before the restriction.

8. Disclaimer of warranties and liability

The website and services are provided on an 'as is' basis. The administration does not guarantee that the service will meet the user's expectations, that the website will operate without interruption, or that any specific result will be obtained.

The user understands the probabilistic nature of the website's mechanics and independently bears the risks associated with using the service, transmitting data and making payments.

9. Confidentiality

The procedure for collecting, processing and protecting user data is described in the Privacy Policy published on the website. Use of the Platform constitutes consent to that Policy.

10. Contact information

For all matters, including payments, account access, service operation and refund requests, the user may contact support through the Jivo online chat on the website.

11. Changes to the Terms

The administration may amend these Terms. The current revision is published on the website. Continued use of the website after the changes are published constitutes the user's acceptance of the new revision.